Study: Retailers worried about keeping up with changeGlobal retailers of all sizes have significant concerns over their ability to keep pace with new technologies and shifts in consumer behavior. Four Tech Trends Transforming the Retail IndustryIn Accenture’s latest Technology Vision, we identified five technology trends that will reshape how we live, work and play in the next few years. CX: the ultimate competitive advantage Six digital trends to stay on top of Mobile ad spending, smart speaker adoption, and augmented reality are among six digital trends on a watch list compiled by eMarketer. Tech start-up opens 'concept' store to showcase its checkout-free technology A start-up company whose founders include an ex-Amazon executive has opened the first cashier-less store in the city of San Francisco. Marks & Spencer creates an AI-based call center A British retail giant is automating its call center, a move that is freeing up customer service agents for store-level tasks. Middle-Ground Retail is Dying—But Discovery Shopping Could Save It Today, shoppers have more choices than ever before, and they also have the technological means to rapidly sift through those choices to find the ones they prefer. Kroger begins an unconventional delivery service—no driver required Kroger Co. has gone driverless in Scottsdale. Ricker’s c-stores to offer cashier-free shopping experience An Indiana-based convenience store operator is about to launch a new checkout experience — one that allows customers to bypass the checkout counter. Fashion retailer uses new solution to step up self-service The parent company of Fabletics, the fast-growing activewear brand, is using a new kind of chatbot to drive customer service. First Previous 427 428 429 430 431 Next Last
