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Artificial Intelligence

  • Intel opens in-store “experience” shops in 50 Best Buy locations

    Santa Clara, Calif. -- Intel debuted “The Intel Experience” in-store shops in 50 Best Buy locations nationwide. The hands-on “experience zone” gives shoppers the opportunity to try, explore and play with the latest, cutting-edge technologies from 3-D printing to digital disc-jockey remixing.  
  • Whole Foods Market deploys Voxware’s voice technology in its distribution centers

    Hamilton, N.J. -- Voxware, a voice application company, announced that Whole Foods Market saw productivity gains of 25-35% after implementing the latest version of Voxware’s voice solution in the grocer’s largest distribution center. Whole Foods has expanded its deployment of Voxware Voice Management Suite to its other nine DCs with scheduled completion in Oct. 2014.  
  • Giant Eagle pilots Brickstream in-store analytics

    Pittsburgh –- Multi-format food, fuel and pharmacy retailer Giant Eagle Inc. is piloting smart devices from Brickstream for capturing and analyzing in-store data at six stores. Brickstream’s hardware and software solutions deliver the equivalent of “clickstream” analytics for the brick-and-mortar world.   
  • Plug and Play’s CEO Corner: Aahlada Chennupati, ProductPlay

    Plug and Play brings together retailers and start-ups who offer specific technology and expertise that can relieve merchants’ pain points. Customer Disruption highlights one of those start-ups in each issue with a brief Q&A. This issue, the spotlight is on Aahlada Chennupati, CEO and co-founder of ProductPlay.   1) What does your company do?  
  • Bilingual “virtual” shopping consultants deployed at Miami International Airport

    Bay Shore, N.Y. -- MIA Concessions has deployed advanged digital signage in Miami International Airport’s (MIA)) South Terminal in the form of bilingual digital passenger assistants.   The technology, from Tensator, provides passengers with high-tech virtual shopping consultants and also serves as an advertising vehicle for shops and restaurants to reach high multi-lingual air travelers to Miami.  
  • Calvin Klein deploys digital denim fit guides at Macy’s

    New York -- Calvin Klein has deployed an interactive shopping experience at Macy's Herald Square store in New York City, soon to be rolling out at 18 other Macy's locations nationwide this year. Using dynamic marketing technologies from Creative Realities, Calvin Klein is employing interactive touch display and sales assistance applications developed by Creative Realities to support shoppers as they navigate the denim category.   
  • Demandware acquires CQuotient

    Burlington, Mass. -- Demandware Inc., a provider of enterprise cloud commerce solutions, has acquired CQuotient, a cloud personalization provider. The acquisition of CQuotient will accelerate Demandware’s plans to turn the data created across its community of retail brands into actionable insights for business optimization and differentiated consumer shopping experiences.   
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