Artificial Intelligence

Today, shoppers have more choices than ever before, and they also have the technological means to rapidly sift through those choices to find the ones they prefer.

An Indiana-based convenience store operator is about to launch a new checkout experience — one that allows customers to bypass the checkout counter.

The parent company of Fabletics, the fast-growing activewear brand, is using a new kind of chatbot to drive customer service.

Tailored Brands has appointed two new leaders who will focus on applying data to business strategies.

Kroger Co. has gone driverless in Scottsdale.

Best Buy is making a big acquisition that will give it even stronger footing in the healthcare segment.

Wayfair now offers a platform that connects designers with online customers — for a small fee.

Kroger Co. is continuing its push into online retail by teaming up with Chinese e-commerce site — and Amazon rival — Amazon rival Alibaba Group.

Sainsbury’s is piloting a cashier-less, grab-and-go experience at one of its convenience stores in London.

Douglas is creating a new pricing strategy that focuses on its customer segments, even those in other countries.