Artificial Intelligence

The era of “big data” was supposed to change the game for marketers.

A specialty online health-and-wellness retailer is giving a booster shot to critical customer metrics.

H&M’s new flagship in Berlin offers more than clothes.

Heavy investments in Prime’s one-day delivery roll-out and other initiatives, including its cloud business, took a toll on Amazon’s profit in the third quarter. 

A luxury handbag reseller is providing consumers with real-time resale value data.

A specialty beauty giant tops a new ranking of retailers with the most personalized customer experience. 

Physical retail will be top of mind at Chain Store Age’s annual SPECS Show. The event, now in its 56th year, will be held at the Gaylord Texan in Grapevine (Dallas), Texas, March 15-17, 2020.