What does the modern shopper want?Speed and information are the two key factors driving today’s shopping decisions. McDonald’s mobilizes workers for job and educational growthA fast-food giant is using mobile technology to help employees manage their careers. David’s Bridal marries AI with human customer service reps The nation’s largest bridal retailer is focusing its customer service efforts on mobile messaging. Report: Amazon joins hands with partners in palm payment plan Amazon is reportedly moving forward with palm-scanning technology designed to enable automatic in-store payment. The future of retail security lies with a more integrated approach Exclusive: Former El Corte Ingles head looks at retail redefinition Retailers need to evaluate the need for industry transformation in areas including the store and training. NRF 2020: The year technology got practical The most striking thing about the NRF 2020 Vision conference was the lack of striking things. Survey: Customers want services that retailers haven’t got Retailers aren’t keeping pace with customer expectations in several key areas. Adobe: Mobile plays key role in holiday shopping growth Smartphones drove double-digit increases in online holiday revenue and traffic. NRF 2020: It’s the customer, stupid Two sessions at the NRF 2020 conference in New York highlighted how focusing on customer service results in higher sales. First Previous 347 348 349 350 351 Next Last
