Stein Mart bolsters BOPIS experience with virtual agentsA specialty off-price retailer is making its buy online-pickup in-store (BOPIS) service more engaging for its customers. Taco Bell personalizes its mobile experienceTaco Bell is making it even easier for mobile app users to order their favorite burritos and chalupas. NRF 2020: What to expect Retail’s “Big Show” will live up to its name — and then some. Survey reveals how to keep shoppers returning Several specific technologies can help keep customers coming back to your stores. Survey: Customers like store associates – for some things Retailers should be selective in what aspects of the in-store customer experience they automate. Pinterest streamlines shopping process Direct shopping on the Pinterest social platform just got a little easier. Nordstrom opens inventory to brick-and-mortar shoppers A leading luxury retailer is leveraging robotics to help ensure customers have access to the products they want, in-store as well as online. Walmart pilots new grocery technology to take on Amazon and Kroger The nation’s largest grocer is not taking a back seat in the race to streamline in-store fulfillment of online grocery orders. Deloitte: Six steps to ensure retail success in 2020 Deloitte advises retailers to stress factors including convenience and digital enablement in the coming year. Regional grocers personalize customer interactions – at scale Two regional grocery chains are leveraging the same personalization intelligence engine to create a more relevant shopping experience. First Previous 347 348 349 350 351 Next Last