Artificial Intelligence

Two sessions at the NRF 2020 conference in New York highlighted how focusing on customer service results in higher sales.

Area15, set to open in Las Vegas in April, describes itself as an “edgy, interactive, trend-ahead mall and performance complex that blurs the line between fantasy and reality.”

Walmart is expanding its use of automated shelf-scanning inventory robot technology. 

Google is acquiring an Irish retail startup whose mission is “to make things better for local retailers.”

People are beginning to accept that robots or other artificial intelligence (AI) can perform certain tasks traditionally done by humans.

Stop & Shop is deploying fuel cell technology that will reduce its environmental footprint while keeping stores open even during a power outage. 

A specialty off-price retailer is making its buy online-pickup in-store (BOPIS) service more engaging for its customers.

Taco Bell is making it even easier for mobile app users to order their favorite burritos and chalupas.