NRF 2020: It’s the customer, stupidTwo sessions at the NRF 2020 conference in New York highlighted how focusing on customer service results in higher sales. Area15 partners with Intel on retail experience testingArea15, set to open in Las Vegas in April, describes itself as an “edgy, interactive, trend-ahead mall and performance complex that blurs the line between fantasy and reality.” Walmart ups commitment to store robots Walmart is expanding its use of automated shelf-scanning inventory robot technology. Google dives deeper into retail with latest acquisition Google is acquiring an Irish retail startup whose mission is “to make things better for local retailers.” Top 10 global consumer trends for 2020 People are beginning to accept that robots or other artificial intelligence (AI) can perform certain tasks traditionally done by humans. Stop & Shop deploys new solution to protect stores during power outages Stop & Shop is deploying fuel cell technology that will reduce its environmental footprint while keeping stores open even during a power outage. Stein Mart bolsters BOPIS experience with virtual agents A specialty off-price retailer is making its buy online-pickup in-store (BOPIS) service more engaging for its customers. Taco Bell personalizes its mobile experience Taco Bell is making it even easier for mobile app users to order their favorite burritos and chalupas. NRF Big Show: Positive outlook for 2020 The economy is positioned for steady growth this year. Fast-fashion retailer rolls out high-tech recycling bins H&M has a “smart” new way to encourage shoppers to recycle their unwanted clothing. First Previous 348 349 350 351 352 Next Last
