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Social Media

  • Survey: Holiday shoppers more mobile than ever

    Mobile will drive more than half of Thanksgiving Day online shopping visits (51%) for the first time in 2015.

    That is just one mobile-friendly statistic from the new Adobe 2015 Digital Index Online Shopping Predictions. The Index also forecasts mobile will account for close to a third (29%) of all holiday sales, a 12% increase from 2014. iOS will drive 22% of sales, Android just 7%.

    Looking at another emerging customer engagement channel, Adobe predicts social media will drive 2% of referred visits (flat growth), with revenue per visit highest on Facebook ($1.24).

  • Adobe: Holiday shoppers are on the move

    Mobile will drive more than half of Thanksgiving Day online shopping visits (51%) for the first time in 2015.

    That is just one mobile-friendly statistic from the new Adobe 2015 Digital Index Online Shopping Predictions. The Index also forecasts mobile will account for close to a third (29%) of all holiday sales, a 12% increase from 2014. iOS will drive 22% of sales, Android just 7%.

  • Social shopping arena gets more crowded

    Twitter, Facebook, Instagram, Pinterest and YouTube have some new competition as social commerce tools.

    Visual commerce provider Curalate is releasing Curalate Reveal, a new solution enabling consumers to discover and shop products by clicking on images in blogs. Thus retailers can create shopping experiences on their own blogs or blogs of key influencers.

  • Poler Outdoor Stuff activates Instagram indoors

    Consumers who live active lifestyles often document their adventures on Instagram.

    Poler Outdoor Stuff, a Portland, Oregon-based specialty outdoor retailer that operates an e-commerce site, as well as a flagship store, has been using Instagram for online promotions since launching four years ago. More recently, Poler has also been leveraging the promotional power of Instagram in its store.

  • Baby's First Christmas is omnichannel at Babies"R"Us

    Babies"R"Us is looking to get parents thinking about holiday gifts early with in-store and innovative digital promotions appealing to “Baby’s First Christmas.”

  • Belk engages customers for holidays

    Regional department store retailer Belk Inc. is using social media to make the holidays a little more fun and rewarding for its shoppers.

    North Carolina-based Belk, which operates about 300 stores, has teamed up with digital marketing solutions provider HelloWorld for the return of the Santa Baby sweepstakes, now in its second year. In an effort to increase mobile opt-ins and ultimately boost brand awareness and consumer engagement, Belk and HelloWorld are allowing customers to create personalized e-cards, gifs, and TV spots.

  • Baby's First Christmas is omnichannel at Babies 'R' Us

    Babies “R” Us is looking to get parents thinking about holiday gifts early with in-store and innovative digital promotions appealing to “Baby’s First Christmas.”

  • Study: Consumers get smart about e-commerce in Q3

    Consumers are making more e-commerce transactions, and smartphones are helping to drive growth.

    According to the new Q3 2015 Performance Index report from e-commerce technology platform MarketLive, e-commerce sales continue to improve across all retailer categories (apparel, beauty, home furnishings, catalog, brick-and-mortar, and brand-direct), and across all major performance metrics. These include revenues (+13.5%), traffic (+19.8%), and average order value (+3.9% to $158).

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