Loyalty Marketing

Bentonville, Ark. –- Sam’s Club will launch its Black Friday sale online on Thursday, Nov. 27 just after midnight EST with free standard shipping on Black Friday items. Members can continue shopping in clubs starting at 7 a.m. on Friday, Nov. 28.   

Hoffman Estates, Ill. -- Sears has introduced "Reserve It,” a free service that lets Shop Your Way loyalty program members identify apparel and footwear items in-stock at their local store, place them on hold and then try them on in-store. Members log in to their Shop Your Way account on Sears.com and select their local Sears store; apparel and footwear product searches will now show items in-stock at that specific store.  

Just in time for the peak holiday shopping season, Sears is introducing "Reserve It" – a free service that lets Shop Your Way members pick out apparel and footwear in stock at their local Sears, put the items on hold, and then try them on once they arrive at the store.

Richmond, Canada –- Canadian casual dining chain Boston Pizza has selected the Paytronix Rewards platform as the foundation for its new Boston Pizza MyBP Program. Boston Pizza selected Paytronix because of its expertise in casual dining and integration with both the POSitouch point of sale system and the ONOSYS online ordering system.   

Toronto, Canada –- J.P. Morgan Chase & Co. will reportedly end its agreement to issue credit cards for Sears Canada when the term expires Nov. 15, 2015. According to the Wall Street Journal, in the meantime the two companies will explore opportunities to sell the credit card program to a third party, with Sears Canada receiving as much as $154 million if a sale goes through.  

New stores, 3.9% same store sales growth and increased loyalty propelled Nordstrom to record third quarter sales.

The company’s total sales increased 8.9% to $3 billion thanks to the addition of new stores and a 3.9% same store sales increase that was driven by online growth. Profits increased 3.6% to $142 million compared to $137 million while earnings per share increased 5.8% to 73 cents from 69 cents.

New York -- More shoppers will be leveraging their mobile phones for holiday purchasing than ever before. Burst Media and Rhythm NewMedia’s 10th annual holiday survey found that 39.5% of respondents who use a smartphone and/or tablet to shop will use their mobile devices more this holiday season versus last.  

Merrillville, Ind. -- DirectBuy, the membership-based buying organization that enables consumers to purchase directly from manufacturers and suppliers, has implemented a new Member Care Advocacy Team. Typical member resolutions include processing membership renewals, updating contact information, resetting passwords, and resolving members’ questions pertaining to orders or membership.