Loyalty Marketing

Seattle -- Starbucks Corp. stirred up controversy even as it excited shareholders at the company’s annual meeting on Wednesday.

On the heels of a very successful fiscal year, Foot Locker executives have announced a string of new and expanded strategic initiatives.

Richard Johnson, president and CEO of Foot Locker Inc. and other members of the company's senior management team announced an updated set of growth initiatives, and a revised strategic framework, intended to further elevate its long-term financial performance for the period 2015 through 2020.

Boston – Omnichannel beer/wine/liquor delivery service Drizly is relaunching its mobile app, website and branding. New features of the site and app include ratings, reviews and rich media content; storable “favorite” orders and address books; smart searches that deliver results as users type; and the ability to share Drizly with friends and send gifts.

Drizly’s new digital interface also enables immersive brand experiences with alcohol products; rich content placements; and sponsored listings.

Barnes & Noble is trying to generate excitement around its struggling Nook products with a giveaway tied to social media.

The retailer says the #NOOKReadingStyle Sweepstakes is designed to inspire book lovers to share their reading style on their Facebook pages and other social media channels. Through March 31, participants can enter for a chance to win exciting prizes, including a $500 Gilt E-Gift Card, a Samsung Galaxy Tab 4 NOOK and 100 $25 Barnes & Noble Gift Cards by completing the sweepstakes entry form on the NOOK Facebook page.

New York – Barnes & Noble Inc. is launching the #NookReadingStyle sweepstakes, designed to inspire book lovers to share their reading style on their Facebook pages and other social media channels. From March 16-31, participants can enter for a chance to win prizes including Nook e-readers and Barnes & Noble gift cards by completing the sweepstakes entry form on the Nook Facebook page.

By Andrew Dark, CEO, Displaydata

As most retailers can attest, perceived inconsistencies between the online and offline worlds can lead to customer dissatisfaction and ultimately lost sales. Consumers believe it’s not possible to receive the same promotion or rebate in-store as online.

By Chris Mike, Chirpify

These days, retailers spend a lot of time obsessing over letters, specifically CAC and CLV. Most know these terms as shorthand for customer acquisition cost and customer lifetime value. Both are key concepts and incredibly important metrics if you operate a retail business.

Sephora is looking to drive faster digital growth by leveraging a cloud-based prepaid commerce program.

The company is working with CashStar to improve and differentiate its seamless omnichannel commerce strategy.