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Direct To Consumer (DTC)

  • Report: Target tests global digital waters

    Target Corp. may have shuttered its Canadian stores, but that doesn’t mean the discounter is done with global retailing.

    According to the Minneapolis Star-Tribune, Target has expanded a 2014 pilot program that made about 200,000 items available to U.K. customers via eBay to 64 countries. Target is also partnering with international shipping logistics firm Borderfree in a test of a new global e-commerce site, intl.target.com.

  • Study: Consumers get smart about e-commerce in Q3

    Consumers are making more e-commerce transactions, and smartphones are helping to drive growth.

    According to the new Q3 2015 Performance Index report from e-commerce technology platform MarketLive, e-commerce sales continue to improve across all retailer categories (apparel, beauty, home furnishings, catalog, brick-and-mortar, and brand-direct), and across all major performance metrics. These include revenues (+13.5%), traffic (+19.8%), and average order value (+3.9% to $158).

  • Walmart, Michael's vet takes top spot at women's apparel chain

    It's changing of the guard time at Chico's FAS.

    After what it called an extensive search, the retailer named industry veteran Shelley Broader as president and CEO, effective Dec. 1. She succeeds David F. Dyer, who will become vice chair of the Chico's board.

    Broader brings over 25 years of experience to her new position. Most recently, she served as president and CEO of Walmart's EMEA region, responsible for retail operations and business development across Europe, the Middle East, Sub-Sahara Africa and Canada.

  • Lands' End goes omnichannel for the holidays

    Lands' End is getting into the brick-and-mortar business just in time for the busiest shopping season of the year.

    The online retailer plans to open two holiday pop-up shops, one in New York and one in Boston.

  • No sales, no crowds, no Black Friday at REI

    REI has shocked the retail industry — and shoppers — with its decision to lock its doors on one of the biggest and most profitable shopping days of the year.

    The retailer says it will be closed not only on Thanksgiving Day but also on Black Friday. REI.com will operate as normal on Thanksgiving. On Black Friday, REI.com will have a black takeover screen encouraging people to get outside. Customers will still be able to view product and make a purchase on Black Friday, but the order will not be processed until Saturday.

  • Instacart gets into Halloween spirit

    Instacart will be opening a temporary online Halloween pop-up shop.

    Customers in Chicago, Los Angeles and San Francisco will be able to receive same-day delivery of costumes until supplies last. Instacart successfully piloted the Halloween shop in Seattle in 2014.

    Instacart will charge its normal delivery prices for the special program: $3.99 for a two-hour delivery, and $5.99 for a one hour delivery when customers spend $35 or more. First-time Instacart users can have their costume delivered for free, as can Instacart express members.

  • Apple eases retail app access

    Consumers will be able to more easily find and download retail e-commerce apps from the Apple App Store just as the holiday shopping season heats up.

    Apple will launch a new category called “Shopping” on the App Store on Nov. 5. The category will include e-commerce apps from retailers such as Amazon, Walmart, Target and eBay. Also included will be apps from digital coupon and deal providers such as RetailMeNot and Groupon, as well as price comparison apps such as ShopSavvy.

  • Is Coach back in vogue?

    Coach says increased demand for its merchandise and fewer discounts led the luxury goods maker and retailer to report increased profit in the first quarter despite a steep 9.5% drop in same-store sales.

    The company said that for the first quarter ended Sept. 26, earnings were 41 cents a share (analysts expected 40 cents). Net income fell 19% to $96.4 million. Sales dropped 0.8% to $1.03 billion in the quarter, missing analysts’ $1.04 billion projection.

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