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Direct To Consumer (DTC)

  • Online fashion retailer upgrades omnichannel experience

    For pure play retailers, having the right digital commerce platform is absolutely critical.

    San Francisco-based digital fashion retailer ModCloth is ensuring that it can support the kind of unified omnichannel shopping experience that will bring customers back and support global expansion initiatives.

  • Fifth straight quarter of comp growth for Build-A-Bear Workshop

    Build-A-Bear Workshop logged an increase in same-store sales in the third quarter even as the company enters what is historically its most profitable season.

    Same-store sales at the specialty retailer increased 2.1% in the third quarter ended Oct. 3. This was the fifth consecutive quarter it grew same-store sales.

  • Report: Target tests global digital waters

    Target Corp. may have shuttered its Canadian stores, but that doesn’t mean the discounter is done with global retailing.

    According to the Minneapolis Star-Tribune, Target has expanded a 2014 pilot program that made about 200,000 items available to U.K. customers via eBay to 64 countries. Target is also partnering with international shipping logistics firm Borderfree in a test of a new global e-commerce site, intl.target.com.

  • Study: Consumers get smart about e-commerce in Q3

    Consumers are making more e-commerce transactions, and smartphones are helping to drive growth.

    According to the new Q3 2015 Performance Index report from e-commerce technology platform MarketLive, e-commerce sales continue to improve across all retailer categories (apparel, beauty, home furnishings, catalog, brick-and-mortar, and brand-direct), and across all major performance metrics. These include revenues (+13.5%), traffic (+19.8%), and average order value (+3.9% to $158).

  • Walmart, Michael's vet takes top spot at women's apparel chain

    It's changing of the guard time at Chico's FAS.

    After what it called an extensive search, the retailer named industry veteran Shelley Broader as president and CEO, effective Dec. 1. She succeeds David F. Dyer, who will become vice chair of the Chico's board.

    Broader brings over 25 years of experience to her new position. Most recently, she served as president and CEO of Walmart's EMEA region, responsible for retail operations and business development across Europe, the Middle East, Sub-Sahara Africa and Canada.

  • Lands' End goes omnichannel for the holidays

    Lands' End is getting into the brick-and-mortar business just in time for the busiest shopping season of the year.

    The online retailer plans to open two holiday pop-up shops, one in New York and one in Boston.

  • No sales, no crowds, no Black Friday at REI

    REI has shocked the retail industry — and shoppers — with its decision to lock its doors on one of the biggest and most profitable shopping days of the year.

    The retailer says it will be closed not only on Thanksgiving Day but also on Black Friday. REI.com will operate as normal on Thanksgiving. On Black Friday, REI.com will have a black takeover screen encouraging people to get outside. Customers will still be able to view product and make a purchase on Black Friday, but the order will not be processed until Saturday.

  • Instacart gets into Halloween spirit

    Instacart will be opening a temporary online Halloween pop-up shop.

    Customers in Chicago, Los Angeles and San Francisco will be able to receive same-day delivery of costumes until supplies last. Instacart successfully piloted the Halloween shop in Seattle in 2014.

    Instacart will charge its normal delivery prices for the special program: $3.99 for a two-hour delivery, and $5.99 for a one hour delivery when customers spend $35 or more. First-time Instacart users can have their costume delivered for free, as can Instacart express members.

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