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ERP/CRM

Supervalu embarks on IT transformation
Eager to strengthen operations across its enterprise, Supervalu is moving to the cloud. Through a strategic relationship with Sungard Availability Services (Sungard AS), the grocery company is replacing its mainframe technology infrastructure with a new mainframe platform that will offer cloud, back-up, and other solutions and services. The new configuration is designed to improve operations across the independent retailers it supports.
Athletic footwear brand steps up retailing experience
Shoe Palace is moving into the cloud to enhance its omnichannel operations. A preferred Nike retailer, Shoe Palace is known for its high-end athletic footwear and apparel, and top-notch customer service. The family-run business opened its first store in San Jose, California in 1993. Today, the company operates 118 stores nationwide, and an e-commerce site.

Study: Loyalty program experiences falling short

Despite increasing loyalty program membership enrollments, retailers continue to miss opportunities to satisfy shoppers. Brands continue to invest more in loyalty programs, and enrollment has grown by 31% over the last four years. However, retailers are overlooking opportunities that will drive business results, according to “The Loyalty Report 2017.”

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