Guest Column: For a competitive edge, embrace the cloudWith the 2019 holiday season coming up fast, more retailers are investing in cloud technology to gain an advantage over their rivals. CSA Exclusive: Bob’s Discount Furniture builds lifelike digital experienceNational furniture retailer supports seamless retailing with augmented reality. Exclusive Q&A: Triumph achieves customer service victory with text-based interaction Vertical motorcycle retailer revs up intimacy of marketing and call center operations. Canadian discounter takes off with mobile loyalty program Giant Tiger Stores Limited is expanding its GT VIP mobile loyalty offering to stores in Ontario. Survey: Return policies critical to e-commerce success Online shoppers will avoid retailers who lack the right return capabilities. Study: Convenience is key to buy-online-pickup-in-store success A new secret shopper study reveals that simply letting customers pick up online purchases in-store is not enough. PetSmart tames demand planning PetSmart Inc. is automating and optimizing demand planning and replenishment processes across the enterprise. Target going national with loyalty program — no credit card or fees required Target Corp. is rolling out a new loyalty program just in time for the holidays. CSA Exclusive: BevMo! streamlines store communications The leading West Coast liquor retailer is enhancing customer experience with a back-end solution. Specialty fashion retailer tailors customer experience O bag is bringing freedom of choice to its stores across the globe. First Previous 256 257 258 259 260 Next Last