Digitally native tire retailer makes finding products a snapSimpleTire customers can streamline their product selection process with a new visual search feature. Lacoste preps for intelligent customer messagingA French fashion brand best known for its crocodile logo is rolling out an artificial intelligence-based solution for text and video chat. Walmart to provide digital vaccine record access Walmart is partnering with an identity verification platform and a digital non-profit to provide customers secure access to their health records, including COVID-19 vaccine information. Albertsons directly connects customers to vaccine info A leading grocery conglomerate is leveraging Google Business Messages to inform customers about COVID-19 vaccine availability – in real-time. Tim Hortons invests $64 million in Canadian tech, menu items Tim Hortons is funding digital innovation as part of its Canada-focused “Back to Basics” program. Three roadblocks hindering grocery merchandising plans Compared to other retail verticals, the grocery sector fared relatively well in 2020 from a revenue standpoint. New rental platform targets high-end home décor market 1RentPlace provides an online marketplace for anyone who wants their home to look upscale – at least for a little while. How retail can integrate deeper into lives of consumers, communities 2020 was the best and worst of years for retailers. Survey: COVID-19 drives demand for better customer experience As consumers increase their digital interactions with businesses, they want more personalized and flexible services. CSA Q&A: U.S. Polo Assn. weathers pandemic with digital commerce The official brand of the United States Polo Association is strengthening online commerce and distribution, as well as corporate communications. Online bedding retailer scores with customers on mattress removal Purple is teaming up with a third-party delivery and installation platform to satisfy California delivery laws. Survey: Eight in 10 consumers want this omnichannel service Omnichannel demand is generally up as a result of COVID-19, but one offering is especially popular. First Previous 258 259 260 261 262 Next Last