Three retail lessons of COVID-19As the COVID-19 pandemic hits the one-year mark, retailers can look back to find guidance on how to move forward. Survey: Online returns performance misses the markA solid majority of consumers are less than satisfied with retailer efforts at managing the e-commerce returns process. Survey: COVID-19 causes long-term shifts in consumer preferences Customers have been more likely to frequent local businesses that offer omnichannel services during COVID-19, and will continue doing so post-pandemic. Survey: The top priority for online shoppers is… Three-quarters of consumers agree that one factor reigns supreme when selecting an online retailer. Walgreens automates COVID-19 vaccine scheduling Walgreens is extending access to COVID-19 vaccine information and scheduling with an artificial intelligence-based bot. Harps Food Stores rewards loyalty – with a personal touch A regional grocer is responding to an influx of digital shoppers with a new targeted rewards program. Canadian vertical footwear retailer steps up product management Trend Marketing Wholesale is centralizing product data and assets for its direct-to-consumer and wholesale sales operations. Survey: Store systems failures pose major inconvenience to c-stores Almost all convenience retailers experience store-level technology failures, with significant financial impact. Augmented reality opens up new opportunities for retail innovation One of the many ways life has changed since the start of the COVID-19 pandemic is how people shop. Meijer to administer 10,000 COVID-19 vaccines to teachers throughout Indiana Survey: Online shoppers will pay more for these features Survey: Retailers struggle with omnichannel growth Retailers are aware of sharp increases in BOPIS and curbside pickup orders, but are falling behind in their response. First Previous 259 260 261 262 263 Next Last
