ECOMMERCE

If traditional supermarket retailers want to become online destinations for grocery, they need to step up their digital shopping experiences.   In fact, shoppers rated their overall satisfaction ordering food and grocery items online highest with Amazon (4.63 on a five-point scale where five is highest), followed by Walmart (4.41). Supermarkets/food stores trailed behind with a rating of 4.32.  

Amazon is about to put down some new roots in New York City — and is hunting for new employees to support the operation.  

Wayfair now allows Apple iOS 11 users to visualize 3D furniture and décor in their home before they buy it.   The furniture e-retailer’s “View in Room 3D” app is now available on Apple’s on iOS 11 platform. Supported by Apple’s ARKit augmented reality technology, the app is now accessible on iPhones and iPads.   

Aldi is making it easier for customers to pay for purchases.   The fast-growing deep-discount grocer now accepts all forms of contactless payment, including Apple Pay, Google Wallet and Android Pay. All options are available across Aldi’s nearly 1,700 stores nationwide.   Shoppers can pay for their groceries by tapping their contactless-enabled bank card, smartphone or other wearable device on a dedicated payment terminal.   

Overall positive economic conditions will propel retail sales online as well as of offline this coming holiday season.   That's according to a report by Forrester, which predicts that U.S. online holiday sales will grow 12% to reach $129 billion in 2017, compared to $115 billion last year. Offline holiday sales will inch up 0.3%, to reach $549 billion in 2017.  

Amazon is giving Hilton Honors members a new way to redeem their points.    The global hospitality company is joining Amazon’s Shop With Points program, a move that will enable Hilton Honors members to redeem their loyalty points for purchases on Amazon. Hilton is the first hotel brand to join Amazon’s program.   

FedEx will have new shipping rates starting January 1, 2018.   All subsidiaries, FedEx Express, FedEx Ground and FedEx Freight, will increase their shipping fees by an average of 4.9%. The company is also imparting additional surcharges across other services.   For example, FedEx Express shipping rates will spike by an average of 4.9% for U.S. domestic, U.S. export and U.S. import services. FedEx One Rate pricing will increase by an average of 3.5%.  

An uptick in consumer spending could drive sales as high as $1.05 trillion this holiday season.   Retail holiday sales should rise a healthy 4% to 4.5% over last year's shopping season — a factor that could drive sales between $1.04 trillion and $1.05 trillion between November 2017 and January 2018, according to the annual retail holiday sales forecast from the firm’s retail and distribution practices. (Holiday sales are seasonally adjusted, and exclude motor vehicles and gasoline.)