The most ‘intimate’ brand during COVID-19 is…Amazon and Walmart received high rankings for making emotional connections with customers during the pandemic, but another brand took the top spot. The best social platform for holiday promotions is…Users of one particular social network spend significantly more than average on gifts & holiday shopping. Walmart adds twist to membership program to help shoppers revisit missed moments Walmart’s new membership program is looking to “plus up” some of the birthdays, vacations, and other special events canceled due to COVID-19. Expert Insight: Four Considerations for the New Retail Environment Before the COVID-19 pandemic hit, the retail industry was already facing unprecedented volatility and uncertainty. Chili’s, DoorDash to present virtual celebrity dinner party A fast-casual chain and an on-demand delivery platform will let customers recreate an online charity event. Rebag takes Infinity rental program beyond existing time limit A digitally native designer handbag reseller is offering longer and shorter trial periods for its tryout/rental service. Survey: Grocery shoppers seek leading-edge solutions Mobile self-checkout is just one of the technologies a majority of grocery store customers would like to use. Study: Video content matters more than quality A new study from Google indicates consumers have different expectations for video platforms than for TV. Amazon tops digital customer experience rankings An e-commerce titan receives the highest ratings across four crucial customer satisfaction drivers. Google brings Amazon Marketplace competition to email Third-party Google Shopping retailers can now directly advertise to Gmail subscribers. First Previous 7 8 9 10 11 Next Last
