Survey: Brick-and-mortar shoppers expect digital servicesA new survey indicates a strong omnichannel customer experience is key to physical store success. CSA Exclusive: Lamps Plus preps supply chain for high-volume holidaysA specialty lighting retailer’s COVID-19 response has positioned it to meet increased e-commerce demand this holiday season. Exclusive Q&A: Kendra Scott fast tracks curbside for Mother’s Day A fast-growing specialty jewelry retailer is integrating omnichannel transactions into its order management system for efficient curbside pickup. Survey: Retailers are not optimizing omnichannel fulfillment Despite the chance to significantly boost margins, fewer than one in three retailers have optimized seamless processes such as BOPIS. Exclusive Q&A: Lamps Plus sheds light on importance of POS Chain Store Age recently spoke with Clark Linstone, CFO, Lamps Plus, to obtain insight on why the retailer decided to implement a new POS system. CSA Exclusive: Lamps Plus in new approach to in-store customer experience Specialty lighting retailer Lamps Plus is basing a more personalized store environment around the POS. Tech Viewpoint: Three omnichannel insights from Momentum 2019 The Manhattan Associates Momentum 2019 conference provided some perspective on the evolution of omnichannel retail. CSA Exclusive: Chico’s turns stores into omnichannel hubs Chico’s FAS is modernizing the technology that supports omnichannel operations at its brick-and-mortar stores. Lamps Plus illuminates view of customer at checkout Specialty lighting retailer delivers omnichannel customer experience at POS. Brooks Brothers’ omnichannel strategy moves to the cloud A specialty apparel retailer is making a move to create a more seamless omnichannel shopping experience. Specialty retailer makes waves with commitment to unified commerce Everything But Water is dipping its toe into the “connected commerce” waters. Forrester Report: Ranking the Top 9 Omnichannel Software Providers First Previous 3 4 5 6 7 Next Last
