Forrester Report: Ranking the Top 9 Omnichannel Software Providers

In Forrester’s 40-criteria evaluation of omnichannel order management (oMS) vendors, the company identified the nine most significant software providers in the category — Aptos, iBM, Jagged Peak, Kibo, Manhattan Associates, netSuite, oracle, radial, and SAP hybris — and researched, analyzed, and scored each.

This report details the findings about how well each vendor fulfills our criteria and where each stands in relation to one another to help eBusiness professionals select the right partner for their omnichannel order management needs.

 

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