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  • IBM, Apple introduce MobileFirst retail apps

    Armonk, N.Y. – IBM and Apple are releasing the first wave of their previously announced IBM MobileFirst for iOS solutions in a new class of made-for-business apps and supporting cloud services.   IBM MobileFirst for iOS solutions are now available to enterprise customers in retail, among other industries.
  • Never Going Back: Why Black Friday will never be the same

    If you’re like me, and you were curious about how Black Friday hype translated into retail sales, your head is spinning right about now. Because the flurry of post-Black Friday news reports is packed with conflicting information, data that doesn’t seem to add up, and—perhaps unsurprisingly given those disparities—wildly variant conclusions about whether the Black Friday weekend was a “success” or a “disappointment” and about what is in store for the rest of the holiday season.

  • Argentina’s Musimundo meets Cyber Monday demand with IBM Cloud

    Buenos Aires, Argentina — Specialty entertainment applicance retailer Musimundo, which operates more than 200 stores in Argentina, deployed its e-commerce platform on the  IBM Cloud to meet increased customer demand on Cyber Monday.

    As it prepared for Cyber Monday 2014, Musimundo's greatest challenge was to address the number of entries of people to its website per second, and it needed to manage load balance and security levels in accordance with regulatory requirements.

  • CROSSMARK names Dell veteran as CEO

    CROSSMARK, a leading provider of marketing and merchandising services, has appointed Steve Schuckenbrock as CEO.

    CROSSMARK’s current CEO, Ben Fischer, will become the company's chairman and will play an integral role in the leadership transition. These leadership changes are effective immediately.

    Schuckenbrock has more than 30 years of executive leadership experience at such high-performing, global companies such as Dell, EDS, PepsiCo, Frito-Lay and IBM. He also has deep knowledge in the areas of customer satisfaction/retention and innovation.

  • IBM: Mobile consumers boost Cyber Monday performance

    Armonk, N.Y. – Mobile traffic and sales trends indicate that Cyber Monday is increasingly becoming an event consumers take with them wherever they go. According to IBM Digital Analytics Benchmark data, Cyber Monday mobile traffic accounted for 41.2% of all online traffic, up 30.1% from 2013.  

  • Mobile rules Thanksgiving weekend traffic

    New YorkOnline sales were up 17% on Saturday and Sunday of Thanksgiving weekend, compared to the same weekend in 2013, according to IBM Digital Analytics Benchmark. What's more, mobile traffic accounted for 51.2%  of all online traffic this past weekend, an increase of 25.5% year over year, and mobile sales accounted for 28.9% of all online sales this past weekend, an increase of 24.9% year over year.   
  • IBM: Cyber Monday online sales up 8.7% at mid-day; mobile accounts for 21.3% of all sales

    Cyber Monday online sales were up 8.7% as of 3 p.m. EST over the same period on Cyber Monday 2013, according to IBM Digital Analytics Benchmark, with mobile traffic accounting for 38.6%  of all online traffic, up 28.8% over last year.   Mobile sales accounted for 21.3% of all online sales on Cyber Monday, an increase of 29.3% year over year.    Here are the key drivers behind the Cyber Monday trends, according to IBM:   
  • Tech Bytes: Three Tips to Make Every Day Cyber Monday

    Cyber Monday, the day of the year that traditionally sees the highest volume of digital shopping transactions, falls this week. In honor of the occasion, I’d like to offer three tips on how to keep the spirit of Cyber Monday alive throughout the year.   Obviously retailers cannot afford to offer Cyber Monday-level online bargain prices all year long, but there are several non-monetary steps they can take.   Make It Personal
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