Chatbots / Virtual Assistants / AI Agents

Sephora is linking its consumer app to the ChatGPT next-gen artificial intelligence platform.

For years, digital commerce strategies were built around simple assumptions: humans search, humans browse, and humans decide. These assumptions no longer hold true.

The last full weekend before Easter looks lucrative for e-commerce retailers.

Artificial intelligence is already creating a paradigm shift in retail, and the preparing for the future means adapting now.

The human side of artificial intelligence was on full display at the Shoptalk 2026 conference in Las Vegas.

Walmart is expanding the shopping features available to its customers in the ChatGPT model.

Shopping agents are rapidly growing in usage among consumers, and retailers need to adapt.

A youth-oriented apparel retailer and a marine equipment retailer are leveraging new artificial intelligence search technology from Salesforce and Cimulate.

Using artificial intelligence solutions to aid shopping efforts is no longer the exclusive province of tech-savvy early adopters.

A global athletic footwear and apparel giant is introducing an interactive artificial intelligence tool for brick-and-mortar shoppers.