AI is changing product discovery – here’s howThe rapid growth of artificial intelligence-referred sources in online retail traffic is having an impact on how consumers discover products. eBay bans AI bots from making automated purchaseseBay Inc. is placing some restrictions on how artificial intelligence agents can shop its site. Home Depot continues AI-enabling pro customers with list builder tool Professional customers of The Home Depot have another artificial intelligence solution specifically aimed at their needs. Amazon launches Agentic AI-enabled health assistant Amazon in expanding in virtual health care with the help of artificial intelligence. FedEx: AI grows in importance for returns Consumers are increasingly using artificial intelligence tools and no-box, no label options when they return products. Google launches new agentic commerce standard Google is offering a new open standard designed to enable a seamless shopping experience based on agentic artificial intelligence. Coresight Research: Consumers show AI voice preferences Who a consumer is can have a large impact on how they want their artificial intelligence voice assistant to sound. DoorDash enables recipe-based grocery shopping in ChatGPT DoorDash is the latest retail entity to extend its operations into a leading-edge artificial intelligence model. 2025: The year Agentic AI broke in retail Agentic artificial intelligence evolved from leading-edge technology to mainstream solution in retail during 2025, dominating the industry landscape. Bain: How next-gen AI is disrupting the shopping journey The emergence of advanced consumer artificial intelligence tools is having a significant impact on how shoppers find and purchase products. First Previous 6 7 8 9 Next Last
