EXCLUSIVE Q&A: PwC explains the rise of shopping agentsShopping agents are rapidly growing in usage among consumers, and retailers need to adapt. Pacsun, West Marine AI-enable search with intent awarenessA youth-oriented apparel retailer and a marine equipment retailer are leveraging new artificial intelligence search technology from Salesforce and Cimulate. Artificial intelligence becomes mainstream shopping tool Using artificial intelligence solutions to aid shopping efforts is no longer the exclusive province of tech-savvy early adopters. Puma to offer in-store AI customer assistant A global athletic footwear and apparel giant is introducing an interactive artificial intelligence tool for brick-and-mortar shoppers. Consumer use of Agentic AI shopping assistants lags interest There is a significant gap between consumer acceptance and adoption of Agentic AI in e-commerce. Google expands capabilities of Agentic commerce standard Google is updating an open standard originally released in January 2026 to enable a seamless shopping experience using next-gen artificial intelligence. Peet's Coffee deploys AI-powered voice agent for employees A California-based speciality coffee chain is integrating artificial intelligence into its stores. Agentic AI may drive up to half of all online transactions by 2027 Agentic artificial intelligence is poised to transform how consumers shop online. Amazon opens ‘Shop Direct’ feature to third-party product feeds Amazon is making it even easier for brands and customers to directly connect on its site. Amazon expands Agentic AI health assistant access, gives Prime perks Amazon is making its recently launched artificial intelligence-based health tool available to all customers, with added benefits for Prime members. First Previous 6 7 8 9 10 Next Last
