Gong cha debuts new tech-forward store designGong cha is unveiling a new store design initiative as it continues its expansion in the United States and beyond. Pacsun debuts new 'Community Hub' digital platformAhead of its planned store expansion, Pacsun is rolling out a new app. Shopify provides granular AI-based customer experience data Shopify is entering a new partnership to deliver complete, AI-enabled visibility of the entire digital customer experience journey to retailers on its platform. Hertz launches full-service online used car sales Hertz Car Sales has updated its website to allow customers to complete their entire car buying purchase online. Exclusive Q&A: 'Bar Rescue' host Jon Taffer on customer experience Hospitality retailers in Las Vegas and everywhere else need to deliver maximum customer value. How Verizon uses AI to elevate customer experience 2024 was a big year for customer experience enhancements on behalf of Verizon’s customers. When AI turns store associates into digital servants I recently visited a location of a well-known upscale retailer where associates were too engrossed in their smartphones to look up at shoppers. Retailers adopt AI for customer experience New data reveals artificial intelligence is becoming a major customer experience tool. Houchens Food Group improves grocery shopper engagement The owner/operator of more than 400 stores across a variety of verticals is focusing on customer experience at its grocery banners. Levi’s reduces fraud, increases personalization post-purchase with AI Levi Strauss & Co. is leveraging artificial intelligence to enhance its performance after an e-commerce transaction takes place. First Previous 1 2 3 Next Last
