EXCLUSIVE: Q&A with Bob Phibbs, The Retail Doctor, on the sales floor Retail expert Bob Phibbs says retailers are missing the opportunity to capture in-store sales by not properly training and equipping store associates. Bonobos revamps e-commerce site with ShopifyBonobos is basing its redesigned digital shopping experience on Shopify technology. Piggly Wiggly Food For Less enables seamless shopping Customers at Piggly Wiggly Food For Less now have a consistent experience across channels. The shoppers toughest to please in-store are... A new survey reveals what consumer demographic subsets are most likely to have a negative experience shopping in a physical store. EXCLUSIVE: Q&A with Neelima Sharma, senior VP, Lowe’s Lowe’s Companies Inc. continues expanding the functionality of its artificial intelligence assistant for shoppers. Amazon Pharmacy offers full Spanish-language customer experience Spanish-speaking customers have a new customer service option from Amazon’s full-service online pharmacy. Domino’s incentivizes customer feedback on new site, app Domino’s Pizza Inc. is making it worth its customers’ while to let them know what they think of the pizza giant’s new digital consumer experience. Sponsored The Complete Guide to Modern Brand Implementation A strong brand is only as consistent as its least-maintained location. Negative online reviews can hurt local businesses – here’s how A bad online review can have serious repercussions for a local business. Exclusive Q&A: Academy Sports + Outdoors merchandising head on customer focus Academy Sports & Outdoors pays close attention to local customer demand signals when designing its merchandising strategy. Your mobile shopper expects more than you think Mobile shoppers are on the go. That’s the point. Sport Clips deploys agentic AI to localize customer engagement A leading men’s and boy’s haircare franchise chain executes local review management and search optimization with help from artificial intelligence. 1 2 3 Next Last
