Consumer Attitudes & Behavior

Poor product quality is not the only factor that erodes consumer trust in a brand.

Disappointing sales of toys, electronics and home goods made for a somewhat mixed fourth quarter for Target Corp. even as the chain maintained its impressive run of same-store sales gains.

A mobile rewards and payments platform seeks to motivate pre-spring shopping.

To win the hearts of customers, e-commerce retailers need to minimize one particular cost.

Best Buy reported its 12th straight quarter of same-store growth fueled by sales of headphones, appliances, mobile phones and tablets during the holiday shopping season.

Dining out is an essential part of the lifestyle of nearly 50% of adults.

The nation’s retail sales will increase between 3.5% and 4.1% in 2020. 

A new survey reveals a small percentage of shoppers are responsible for a large portion of returns.