Report: Walmart to stop mobile price-matching
Walmart will reportedly soon remove the Savings Catcher automated refund tool from its consumer app.
According to Business Insider, Walmart will stop offering Savings Catcher in its app on Monday, May 14. Savings Catcher enables customers to scan their Walmart receipt and have prices they paid automatically compared to advertised prices on the same items at other area retailers. If Savings Catcher detects a lower price from a competitor, it automatically issues the customer a Walmart gift card worth the total of the difference.
In an email sent to customers, Walmart explained the move by saying it already offers the lowest price for most products.
"Walmart's prices win most often when you submit your receipts, which tells us that the program's intent has been met," Walmart said in the email. "That's why we have decided to discontinue the Savings Catcher receipt submission."
However, Walmart customers have been complaining in public social media posts that Savings Catcher often discovers lower competing prices, and accusing the retailer of eliminating the program to save money.
According to Business Insider, Walmart will stop offering Savings Catcher in its app on Monday, May 14. Savings Catcher enables customers to scan their Walmart receipt and have prices they paid automatically compared to advertised prices on the same items at other area retailers. If Savings Catcher detects a lower price from a competitor, it automatically issues the customer a Walmart gift card worth the total of the difference.
In an email sent to customers, Walmart explained the move by saying it already offers the lowest price for most products.
"Walmart's prices win most often when you submit your receipts, which tells us that the program's intent has been met," Walmart said in the email. "That's why we have decided to discontinue the Savings Catcher receipt submission."
However, Walmart customers have been complaining in public social media posts that Savings Catcher often discovers lower competing prices, and accusing the retailer of eliminating the program to save money.