Consumer Attitudes & Behavior

With some governors lifting stay-at-home orders across the country, economic recovery from the COVID-19 pandemic is likely to come gradually and may vary by location.

Retail spending improved for the fourth straight week, but much uncertainty still remains as consumers buying habits continue to shift amid the COVID-19 pandemic.

In starting its new fiscal year, Wayfair’s results make it clear that the company has failed to turn over a new leaf.

Curbside pickup is one omnichannel shopping service that will remain popular after the COVID-19 pandemic subsides.

Retail theft due to shoplifting and dishonest employees remains a serious problem for retailers.

Wayfair Inc.’s sales grew nearly 20% in its first quarter as Americans spruced up their homes during the COVID-19 outbreak.  

Americans’ shopping habits continue to evolve amid the COVID-19 crisis.

A new global survey indicates three in four online consumers compare other e-commerce e-retailers to Amazon.