This on-demand food delivery platform dominated in AprilOne company accounted for close to half of all on-demand food delivery orders in the U.S. in April 2020. Study details mounting bills for consumers amid Covid-19 crisis Analysis: Only bright spots in April were online, grocery In April, total retail sales plummeted by 20.9% on a year-over-year basis. ICSC: Consumers open to new safety protocols in stores Consumers in the South are twice as likely as those in the Northeast to already have or plan to visit a reopened business very soon. Survey: Retailers see BOPIS as gaining importance Buying and returning online purchases in physical stores is becoming a routine retail offering. Study: Use of cash, checks on decline during pandemic The COVID-19 pandemic is altering the way Americans pay and shop. Gartner: Supply chain faces disruptive threats before COVID-19 vaccine Gartner has identified three scenarios chief supply chain officers (CSCOs) should prepare for until a COVID-19 vaccine is developed. Survey: Retailers have difficulty harnessing customer data Consumer data is readily available to retailers, but delivering a high-quality customer experience is still challenging. Macerich posts positive Q1 results through February Macerich put a positive spin on its first-quarter financial results by cutting the period short in reporting some measures. Customer satisfaction stays steady Overall U.S. customer satisfaction held fast in the first quarter of the year even as consumer spending plunged. First Previous 196 197 198 199 200 Next Last