Giant Eagle scales and optimizes loyalty programA Pittsburgh-based regional food, fuel and pharmacy retailer has successfully replatformed its loyalty program for real-time personalization and future-proofed operations. Here’s what drives shoppers to join loyalty programs ...Retailers seeking to boost loyalty membership should focus on a few key perks. Three consumer signals from Amazon Prime Big Deal Days The Amazon Prime Big Deal Days fall sales extravaganza has concluded, and the results contain some valuable consumer intelligence for retailers. Kohl's unwraps holiday plans Kohl’s holiday plans include expanded assortments, toys starting at $4.99, an online personalized gift list, extended returns and more. Study: One discount no longer fits all consumers Discounts still drive demand, but relying on one tactic risks leaving revenue and loyalty on the table. Instacart, United bolster airline's loyalty rewards A leading delivery service and a major airline are teaming up to offer expanded loyalty perks. JLL: Mass merchants top holiday destination; most shoppers — not all — to cut spend The economic climate has finally caught up with holiday enthusiasm as many — but not all — American households scale back their spending plans for 2025. Amazon debuts 'Add to Delivery' button as new Prime perk Amazon had added a new feature that allows its Prime members to easily add more items to their upcoming deliveries — with a single tap. Jack in the Box promotes app usage with gamified Halloween promotion Jack in the Box Inc. is getting customers in the Halloween spirit with a new mobile game that rewards spending time on its app. Loyalty loses its grip on shoppers Brand loyalty is in decline as consumers are paying more attention to the opinions of their fellow shoppers. First Previous 6 7 8 9 10 Next Last