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Loyalty Marketing

  • Survey: The top brand with U.S. consumers is…

    Companies that are partially or entirely devoted to retailing dominate a new list of top brands among U.S. consumers.

    According to a new study from Boston Consulting Group (BCG), Apple is the top brand with U.S. consumers. Following are Amazon and Walmart. Other retailers in the top 10 list include Netflix, Costco and Chick-Fil-A.

    But the survey also showed that Walmart and Apple rank first and third among America's least favorite brands, indicating that "brand love" can be volatile and turn quickly negative.

  • Study: Email marketers should play percentages

    Retailers sending email promotions may want to hold off on announcing deals that offer a specific number of dollars off the listed price.

    According to a new study of more than one billion marketing emails by retention marketing firm Retention Science, customers are more receptive to percent-off deals than dollar-off deals. Percent-off deals result in customers 38% more likely to click, and 47% more likely to convert when they were presented with a dollar-off offer.

  • Kohl’s says it is the smart holiday choice

    In what promises to be the most omnichannel Christmas ever, Kohl’s contends it will offer shoppers a seamless experience that is faster and more convenient that ever.

  • Holiday 2015: Six product and pricing predictions

    Product and pricing data provider 360pi is out with its take on what retailers and brands can expect this holiday season.

    According to 360pi, retailers that offer real-time data, regionalized pricing and exclusive products will shine during the 2015 holiday shopping season. The firm puts more meat on the bone with its six holiday predictions, including:

  • Target plans a very social Halloween

    Target is reaching out directly where consumers digitally congregate for its new Halloween promotion.

    Target has launched a six-part YouTube interactive video series, “The House on Hallow Hill,” for Halloween this year. The interactive videos will take viewers through a haunted house and give them options to visit different themed rooms, such as “The Ghoulish Graveyard.”

  • Shoppers not spending, shifting online

    Consumers’ intentions often differ materially from their behavior and retailers better hope that is the case this year or it won’t be a happy holiday, according to the latest consumer research from the National Retail Federation.

  • Kmart plans a Happy Halloween for shoppers

    Shoppers who hit the aisles at Kmart this Halloween are in for more treats than tricks.

    The company said that shoppers in costume on Oct. 31 will receive a coupon for a purchase over $30. Additionally, the first 100 children ages 12 and under who show up to trick or treat will receive a fun-size candy bar.

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