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Loyalty Marketing

  • Walmart challenging Amazon with shipping offer

    The world's largest retailer is throwing a counterpunch to Amazon's Prime service.    Walmart is offering a free 30-day trial of its ShippingPass program, which offers consumers  unlimited, two-day free shipping for a year.  Normally, the service costs $49 per year.   (So as not to feel left out, existing ShippingPass members will receive a free month of the service).  
  • Survey: How to compete against Amazon for holiday sales

    Although Amazon poses a major holiday sales threat, there are steps retailers can take to produce a merry season.   According to a new survey of 1,500 U.S. consumers by marketing platform provider Signal, 42% of respondents said Amazon will be their primary holiday gift destination. Consumers who use Amazon do so because it is easy (50%), because they are Prime members (36%), and because they like the product reviews and recommendations (29%).  
  • Study: Not all online purchase journeys are the same

    There are four main channels consumers use to initiate an online purchase, and each one results in a different experience.  
  • How to Unlock the Value of Your Boomer Associates

    Every seven seconds, a Baby Boomer turns 50. Boomers represent a substantial and critical employee demographic for retailers. The retail trade industry in the U.S. employs 15 million people, or nearly 10% of the workforce, and approximately 38% of this workforce is over the age of 50.   
  • Study: Back-to-school forecast looks sunny

    Many kids are just starting their summer vacations, but back-to-school shopping is well underway.  
  • Survey: So far, so good for 2016

    Retail tenants are not only reporting a strong performance for  the year so far, but are also optimistic about the next six months.  
  • Study: Millennial shoppers can be selfish, too

    Despite their reputation as a generation dedicated to the greater good, millennial consumers are in some ways more narrowly focused than their Gen X elders.   According to a new study of more than 7,000 global consumers conducted online in April age 18-55 conducted by sales and marketing firm Daymon Worldwide, 35% of both millennial and Gen X consumers prefer buying sustainable products.  
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