Teen apparel retailer drives personalizationRue21 is taking a new step in its customer-centric business strategy. Luxury fashion brand offers immersive experience—for online and store shoppersDiane von Furstenberg is engaging shoppers with a new 3D shopping experience. More retailers use AI to improve customer service Retailers are increasingly applying artificial intelligence (AI) to better personalize customer service initiatives, and momentum is increasing. The most important emerging technology for businesses is… Cybersecurity is the most important emerging technology for businesses around the globe. Exclusive CSA Webinar: Long Live Retail! Retail is far from dead — in fact, its best days are still ahead. Study: AI adoption is on the rise across the supply chain Retailers are increasingly investing in artificial intelligence (AI) to automate operations and improve supply chain efficiency. Top Five Ways to Apply Advanced Analytics and AI Five ways retailers and CPG companies can apply the latest analytics to compete smarter. Marks & Spencer creates an AI-based call center A British retail giant is automating its call center, a move that is freeing up customer service agents for store-level tasks. Store traffic analysis drives conversions for Joann One of the nation’s leading fabric and craft retailers wants to make sure associates are available to assist customers when they visit stores. Fragrance retailer uses AI to manage price and promotions internationally Douglas is creating a new pricing strategy that focuses on its customer segments, even those in other countries. First Previous 200 201 202 203 204 Next Last