Smart & Final streamlines end-to-end distribution process

Dan Berthiaume
Senior Editor, Technology
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A value-oriented grocery retailer is obtaining a single view of all activities involving its warehouses and distribution centers.

Smart & Final has implemented the Symphony RetailAI Vendor Portal solution and upgrading to the latest version of the Symphony RetailAI Warehouse Management System (WMS). The retailer is updating its IT infrastructure in an effort to reduce impacts to the flow of information and products to its distribution centers. 

As part of this initiative, Smart & Final is upgrading its implementation of the Symphony RetailAI WMS solution to the latest version throughout six key distribution centers, which it hopes will lead to significant optimization of its warehouse processes. 

Also, by rolling out Symphony RetailAI Vendor Portal, Smart & Final intends to realize enhanced data and process collaboration for retailer and trade partners’ products, purchasing, distribution, inventory assortments, promotions, and forecasts, while gaining a single view of all this activity via a vendor dashboard.

“This project was a complicated undertaking,” said Vishal Kumar, Group VP of IT, Smart & Final. “However, the execution was very strong, limiting business interruption and delivering a really solid product to our distribution centers.”
Now that its distribution centers and warehouses are modernized and upgraded, Smart & Final next plans to deploy the Symphony RetailAI Supply Chain and WMS Insights solutions.