Put your customers in the driver’s seat for product developmentDigital engagement with customers makes it easier than ever for retailers to craft product offerings around the specific needs and wants of their shoppers. Ahold Delhaize takes on Kroger with micro-fulfillment pilotA global supermarket conglomerate is backing up a commitment to boost its online capacity in the U.S. while increasing its competition with America’s largest grocer. Kroger to debut smartphone-based rapid COVID-19 test The Kroger Co. is preparing a high-tech upgrade to its at-home COVID-19 testing solution. Target, Walmart, CVS evaluate high-tech shopping bag designs Three major retailers are attempting to reinvent the single-use plastic shopping bag, and may integrate leading-edge technologies such as mobile and IoT into their effort. Mattress Firm matches products to customer sleep needs The nation’s largest specialty mattress retailer is extending its personalized customer service efforts to where shoppers sleep at night. CSA Exclusive: IBM identifies five key supply chain trends for 2021 Retailers should focus their strategic supply chain activities in areas including customer experience and automation in the upcoming year. Survey: Grocers shift planning priorities in face of COVID-19 Almost all grocery retailers now share the same top priority in their category planning and assortment optimization strategies. GNC strengthens digital personalization capabilities with AI GNC Holdings Inc. is leveraging an artificial intelligence (AI) solution to add personalized content to omnichannel interactions. Urban Outfitters to automate picking at robotic facility A fashion and accessories retailer is building a new fulfillment center that will feature smart picking robots and automated conveyors. KFC/Taco Bell franchisee keeps up with changes brought by COVID-19 An operator of more than 200 KFC and Taco Bell locations is leveraging artificial intelligence (AI) to support customer-facing decisions. CSA Exclusive: Unilever jump starts slow-moving goods supply chain A CPG giant is opening access to data on slow-moving and obsolete goods (SMOG) with cloud-based inventory visibility. AutoNation feels customer need for digital shopping speed America’s largest auto retailer is providing customers with a streamlined, omnichannel shopping experience. First Previous 201 202 203 204 205 Next Last