Dan Berthiaume

Dan Berthiaume

Senior Editor, Technology

Author Profile

Dan Berthiaume is senior editor, technology, at Chain Store Age. He is a recognized expert on retail technology and is well versed in all things tech, having covered the space since 1998.

Dan’s “Retail Insights” technology column was recognized by the prestigious Eddie & Ozzie Awards. He has been quoted and interviewed by a variety of publications and news sites, including CNBC, and has served as a moderator and session host at numerous industry events.

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ARTICLES BY THIS AUTHOR

9/25/2019
Kendra Scott keeps customers informed with inventory awareness
A fast-growing specialty jewelry retailer leverages granular data insight for targeted recommendations.

Dan Berthiaume
9/25/2019
Vroom hits the gas on digital financing
The national online used auto retailer is streamlining the loan process for its customers.

Dan Berthiaume
9/25/2019
Survey: Social media affects less than half of consumers
Social influencers in particular are failing to resonate with many shoppers.

Dan Berthiaume
9/25/2019
Report: Rent the Runway cites warehouse system in service issues
The fashion rental pioneer is reportedly facing widespread complaints of late and missed deliveries.

Dan Berthiaume
9/25/2019
Carvana gets cars to shoppers sooner in Oklahoma City
The omnichannel used car platform is adding a fulfillment option for customers in the Oklahoma state capital.

Dan Berthiaume
9/25/2019
Report: Dunkin’ Brands faces suit over response to breach
An alleged failure by Dunkin’ Brands to promptly report a 2015 cyberattack may prove costly.

Dan Berthiaume
9/25/2019
Wolferman’s Bakery debuts as online ‘neighborhood shop’
A Harry & David brand is repositioning its assortment, marketing, and social media presence.

Dan Berthiaume
9/25/2019
Study: Retailers face increased — and varied — data threats
Retail data breaches remain common as growth slows in industry security spending.

Dan Berthiaume
9/24/2019
Amazon eases voice shopping with new Alexa-enabled hardware
The e-tail giant’s 2019 devices event included shopping-friendly wearables and a major in-car Alexa integration.

Dan Berthiaume
5/18/2014
L’Oréal unveils latest digital beauty innovation
L’Oréal Paris is bringing the personalized service of a department store to the mass market with its latest in beauty digital innovation — “Makeup Genius.” Based on the insight that beauty is one of the most “Googled” topics in the world — with about 4 billion searches a year — the group’s innovation incubator decided to respond to the needs expressed by consumers by offering greater customization and interaction with their brand. 

Dan Berthiaume