Dan Berthiaume
ARTICLES BY THIS AUTHOR
- 9/29/2019
Report: Macy’s to close landmark Seattle store
Macy’s will reportedly shutter a store it has run at an historic location in downtown Seattle since 2003. - 9/29/2019
Walmart meets coffee sustainability goal early
A discount giant is continuing its efforts to ensure sustainable sourcing for its private label coffee brands. - 9/29/2019
Study: What drives brand loyalty in personal care?
When consumers select personal care brands, they look beyond price. - 9/29/2019
Survey reveals most popular subscription box service
It’s not a close shave for the leading subscription box market share of a well-known men’s grooming brand. - 9/29/2019
Report: Barneys may have pick of suitors
- 9/29/2019
DoorDash hit by data breach
Data from close to 5 million users of an on-demand delivery platform has been exposed. - 9/26/2019
Survey: Webrooming, showrooming popular with shoppers
Consumers are proving themselves comfortable using multiple channels on the path to purchase. - 9/26/2019
CSA Exclusive: Chipotle will fill your order – however and wherever you choose
Chipotle Mexican Grill is connecting the digital and in-store sides of the customer experience. - 9/26/2019
Study: Automated call centers carry hidden cost
A new survey indicates call center automation drives away customers, incurring losses. - 9/26/2019
Marshalls enters e-commerce late but with three smart moves
Marshalls is a newbie to e-commerce, but already displaying a savvy approach to the channel.
