ARTICLES BY THIS AUTHOR
- 10/2/2019
New Amazon challenger ensures consistent product descriptions
E-commerce platform Verishop supports curation and discovery with product information management (PIM). - 10/2/2019
Casual dining chains identify cause of breach
Moe's Southwest Grill, McAlister's Deli, and Schlotzsky's were hacked with an unauthorized code. - 10/2/2019
Walmart to test tech-infused health-care programs for employees
Walmart will launch health-care pilots designed to provide easier and better care for its employees while also reducing its own costs. - 10/2/2019
Survey: Retailers recognize importance of customer experience
Almost all retailers measure customer experience data, but lag in one key metric. - 10/2/2019
Rite Aid cracks down on medication abuse
Rite Aid is applying advanced analytics to identify prescription drug customers at risk for addiction. - 10/2/2019
Sixteen states change online sales tax laws
More states are subjecting online sales to taxation. - 10/1/2019
Report: UPS cleared for national drone deliveries
UPS reportedly has reached an historic milestone in drone delivery. - 10/1/2019
Fast Phil’s races toward faster checkout
The convenience chain is introducing a “scan, bag and pay” option. - 10/1/2019
Circle K brings convenience to customer doors
The c-store chain is offering on-demand delivery across Texas. - 10/1/2019
Oracle acquires loyalty startup
Oracle seeks to extend its customer experience capabilities with the purchase of CrowdTwist.