Dan Berthiaume

Dan Berthiaume

Senior Editor, Technology

Author Profile

Dan Berthiaume is senior editor, technology, at Chain Store Age. He is a recognized expert on retail technology and is well versed in all things tech, having covered the space since 1998.

Dan’s “Retail Insights” technology column was recognized by the prestigious Eddie & Ozzie Awards. He has been quoted and interviewed by a variety of publications and news sites, including CNBC, and has served as a moderator and session host at numerous industry events.

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ARTICLES BY THIS AUTHOR

9/25/2019
Survey: Social media affects less than half of consumers
Social influencers in particular are failing to resonate with many shoppers.

Dan Berthiaume
9/25/2019
Report: Rent the Runway cites warehouse system in service issues
The fashion rental pioneer is reportedly facing widespread complaints of late and missed deliveries.

Dan Berthiaume
9/24/2019
Amazon eases voice shopping with new Alexa-enabled hardware
The e-tail giant’s 2019 devices event included shopping-friendly wearables and a major in-car Alexa integration.

Dan Berthiaume
5/18/2014
L’Oréal unveils latest digital beauty innovation
L’Oréal Paris is bringing the personalized service of a department store to the mass market with its latest in beauty digital innovation — “Makeup Genius.” Based on the insight that beauty is one of the most “Googled” topics in the world — with about 4 billion searches a year — the group’s innovation incubator decided to respond to the needs expressed by consumers by offering greater customization and interaction with their brand. 

Dan Berthiaume

Dan Berthiaume

Author Profile

ARTICLES BY THIS AUTHOR

Survey: Social media affects less than half of consumers

Report: Rent the Runway cites warehouse system in service issues

Amazon eases voice shopping with new Alexa-enabled hardware

L’Oréal unveils latest digital beauty innovation