Dan Berthiaume
ARTICLES BY THIS AUTHOR
- 10/5/2020
CSA Exclusive: Casey’s puts the customer first in its COVID-19 response
Casey’s General Stores is building its “new normal” operational strategy around meeting customer needs. - 10/5/2020
H&M integrates chat offerings with Google messaging platform
A fast-fashion giant is opening access to its artificial intelligence-based virtual and live chat agents via Google Business Messages. - 10/5/2020
The best social platform for holiday promotions is…
Users of one particular social network spend significantly more than average on gifts & holiday shopping. - 10/5/2020
Kroger, Guess among participants in new retail holiday
U.S. retailers, brands, technology vendors, and other companies are preparing for the inaugural 10.10 Shopping Festival. - 10/5/2020
L’Oreal cloud-enables warehouse management for customer satisfaction
A global beauty brand is digitalizing its distribution center processes to ensure customers receive the products they want, on time. - 10/5/2020
David’s Bridal expanding its alterations business
The nation's largest bridal retailer is expanding its alterations business to include merchandise from other stores. - 10/4/2020
Amazon posts holiday gift guides – in October
Amazon is getting an early start on its holiday shopping promotions. - 10/4/2020
CSA Q&A: Retailers streamline store operations with robots
Keeping stores clean is just one task retailers can automate with robotic technology. - 10/4/2020
Study: Amazon to dominate holiday e-commerce sales
Amazon has been having a highly successful 2020, and that won’t likely change in the next two months. - 10/4/2020
Instagram expands shopping capabilities
Instagram is continuing its evolution into a full-fledged e-commerce platform.
