ARTICLES BY THIS AUTHOR
- 11/12/2020
CSA Exclusive: Woodman’s fills store inventory gaps with robots
A regional Midwest grocer is helping keep shelves properly stocked during the COVID-19 pandemic with robotic assistance. - 11/12/2020
TikTok can continue U.S. operations – for now
The Commerce Department is abiding by a court order temporarily prohibiting the shutdown of the TikTok social media platform in the U.S.db - 11/12/2020
Survey: New year will bring some new shopping habits
A majority of consumers say COVID-19 will continue impacting how they shop in 2021, but brick-and-mortar retailers have reason for optimism. - 11/12/2020
Quick-service retailers steer toward innovation at the drive-thru
Drive-through ordering has been around since the 1930s, but quick-service chains are upgrading this time-tested service with 21st century technology. - 11/11/2020
Walmart to operate holiday pop-ups for online fulfillment
Walmart’s holiday preparation includes creating “pop-up e-commerce distribution centers” to fulfill home delivery orders. - 11/11/2020
CSA Q&A: Save A Lot streamlines training with mobile ‘microbursts’
A discount grocer is ensuring compliance with COVID-19 protocols and standard operating procedures with real-time mobile training. - 11/11/2020
Amazon Fresh footprint grows in California
Amazon now operates three stores in its Amazon Fresh high-tech grocery format, all in the Golden State. - 11/11/2020
Dunkin’ brings back online holiday shop
Consumers apparently did not get enough branded Dunkin’ holiday merchandise last year to satisfy their needs. - 11/11/2020
Cole Haan steps into online returns partnership with UPS
Cole Haan customers have new, streamlined option for dropping off returns of e-commerce purchases. - 11/11/2020
Amazon expands garage delivery to new cities, launches grocery option
Amazon Prime members in more than 4,000 cities across the U.S. can now receive deliveries directly inside their garages, with some eligible for grocery deliveries. - 11/10/2020
McDonald’s pilots faster ordering, payment solutions at drive-thru
Drive-thru is already a streamlined way of picking up fast-food orders, but McDonald’s wants to digitally increase the convenience factor. - 11/10/2020
Alibaba’s Singles Day event breaks records with $74 billion in sales
The 12th annual Alibaba Singles Day event was the longest — 11 days —and highest-grossing edition of the e-commerce sales bonanza yet.