Dan Berthiaume

Dan Berthiaume

Senior Editor, Technology

Author Profile

Dan Berthiaume is senior editor, technology, at Chain Store Age. He is a recognized expert on retail technology and is well versed in all things tech, having covered the space since 1998.

Dan’s “Retail Insights” technology column was recognized by the prestigious Eddie & Ozzie Awards. He has been quoted and interviewed by a variety of publications and news sites, including CNBC, and has served as a moderator and session host at numerous industry events.

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ARTICLES BY THIS AUTHOR

5/24/2021
Outdoor gear brand packs detail into product images with AR
Mystery Ranch is enhancing its direct-to-consumer e-commerce efforts with 3-D augmented reality technology from Vertebrae.

Dan Berthiaume
5/24/2021
Exclusive Q&A: eBay Stores create deeper customer connections
CSA interviewed Tom Pinckney, VP stores, eBay about how the e-commerce giant is assisting sellers in providing buyers with a more engaging shopping experience via the eBay Stores offering.

Dan Berthiaume
5/24/2021
Washington, D.C. attorney general sues Amazon, alleging price manipulation
The attorney general of Washington, D.C., Karl A. Racine, is accusing Amazon of anticompetitive practices in a new lawsuit.

Dan Berthiaume
5/24/2021
Lamps Plus plugs into ‘buy now, pay later’
A Los Angeles-based specialty lighting retailer is offering flexible, interest-free payments to online shoppers.

Dan Berthiaume
5/24/2021
Consumers share brand experiences – so make yours positive!
A new survey indicates consumers will almost always take action after engaging with a brand, whether the experience is good or bad.

Dan Berthiaume
5/23/2021
Decathlon Canada includes warehouse robots in holiday prep
The Canadian division of the world’s largest sporting goods retailer will tackle the holiday rush with smart robots in its supply chain.

Dan Berthiaume
5/23/2021
ShopRite parent puts customer at center of merchandising
The nation’s largest retailer-owned cooperative is ensuring its merchandising decisions enhance the customer experience.

Dan Berthiaume
5/23/2021
Study: Prime Day will draw back-to-school shoppers
June is typically a slow time for retail, but Prime Day 2021 is expected to jump-start back-to-school sales.

Dan Berthiaume
5/23/2021
Herman Miller builds new e-commerce site around customer needs
A design-driven office and home furniture brand is refreshing its online retail experience to better meet customer needs.

Dan Berthiaume
5/23/2021
Samsonite strengthens insight into customers, site performance
Luggage retailer Samsonite is obtaining a fuller view into the omnichannel customer journey, as well as into any e-commerce glitches.

Dan Berthiaume