Dan Berthiaume

Dan Berthiaume

Senior Editor, Technology

Author Profile

Dan Berthiaume is senior editor, technology, at Chain Store Age. He is a recognized expert on retail technology and is well versed in all things tech, having covered the space since 1998.

Dan’s “Retail Insights” technology column was recognized by the prestigious Eddie & Ozzie Awards. He has been quoted and interviewed by a variety of publications and news sites, including CNBC, and has served as a moderator and session host at numerous industry events.

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ARTICLES BY THIS AUTHOR

2/9/2021
QVC, HSN promote diversity in Big Find finalists
Two-thirds of the winners of a global search for innovative products are women- and/or minority-owned.

Dan Berthiaume
2/9/2021
Auto retailer drives sales with omnichannel financing, payment
4 Wheel Parts is streamlining and personalizing the processes of obtaining financing and making payments.

Dan Berthiaume
2/9/2021
Survey: Customers send a message – we like texts
Consumers are open to engaging with retailers via text for a wide variety of interactions.

Dan Berthiaume
2/9/2021
Mattress Firm matches products to customer sleep needs
The nation’s largest specialty mattress retailer is extending its personalized customer service efforts to where shoppers sleep at night.

Dan Berthiaume
2/8/2021
EyeBuyDirect enhances virtual try-on feature, accepts digital payments
An online prescription eyewear retailer is expanding the ability of customers to use augmented reality to “see” how different frames look on their face.

Dan Berthiaume
2/8/2021
Alibaba event connects U.S. brands to global buyers
Alibaba Group is continuing its efforts to expose U.S. businesses to the Chinese market and beyond.

Dan Berthiaume
2/8/2021
Hudson’s Bay launching digital credit card, contactless payment
A Canadian department store giant is teaming up with Mastercard to offer a credit card which links to a customer’s mobile device.

Dan Berthiaume
2/8/2021
CSA Exclusive: IBM identifies five key supply chain trends for 2021
Retailers should focus their strategic supply chain activities in areas including customer experience and automation in the upcoming year.

Dan Berthiaume
2/8/2021
Survey: Grocers shift planning priorities in face of COVID-19
Almost all grocery retailers now share the same top priority in their category planning and assortment optimization strategies.

Dan Berthiaume
2/8/2021
GNC kicks off same-day delivery
A specialty health-and-wellness retailer is introducing delivery of online orders in as little as one hour.

Dan Berthiaume
2/7/2021
Mexican footwear retailer steps into omnichannel
Group Nazan is transforming from a physical store and catalog-based operation into a digital omnichannel enterprise with Oracle Cloud.

Dan Berthiaume
2/7/2021
5 Star Nutrition dials up connected store experience via iPhone
A specialty health and wellness retailer plans to tie its store and digital channels together via a single, cloud-based platform.

Dan Berthiaume