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04/21/2021

Appliance brand integrates with Amazon smart reorders

Dan Berthiaume
Senior Editor, Technology
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LG Electronics USA is enabling users of its smart home appliances to receive personalized notifications when essentials run low.

Consumers who purchase LG's lineup of 2020 and 2021 Wi-Fi enabled dishwashers, washing machines, dryers and refrigerators can link their Amazon accounts in the LG ThinQ mobile customer service app and their LG appliance signals to Amazon. 

Once an LG smart appliance is connected to the ThinQ app, users automatically receive notifications when refrigerator water filters need replacement based on average usage period. Consumers can also reorder products such as laundry detergent via Amazon smart reordering, based on their personalized usage and preferences. 

In addition to Amazon smart reorders, ThinQ users can access the app's recently launched accessory store to shop for manufacturer-approved appliance replacement filters and parts including oven racks, refrigerator bins, and more. 

Sears offers similar smart reordering functionality to users of it Kenmore smart laundry appliances and dishwashers via Amazon Dash replenishment. Customers can set up select smart models of Kenmore front- and top-load washers, electric and gas dryers, and dishwashers to reorder laundry detergent, dishwasher pods, rinse aid, and/or dryer sheets on Amazon.com as soon as they need replacing.

"During the past year, we've seen consumers across the country upgrade appliances in their existing or new homes, incorporate automated tools like subscription and delivery services into their routines and take steps to safeguard their homes,” said said Peggy Ang, head of marketing at LG Electronics USA. “When it comes to offering those features, the LG ThinQ app is a one-stop-shop – delivering both convenience and peace of mind, along with enhanced features that make their lives more enjoyable at home."