Dan Berthiaume
ARTICLES BY THIS AUTHOR
- 5/12/2021
FedEx adds training for small retailers in new competition with Amazon
FedEx is rolling out the FedEx E-Commerce Learning Lab, an educational resource for small retailers not unlike existing offerings from Amazon. - 5/12/2021
Starbucks enters ambitious solar partnership in New York
Starbucks Coffee Company is moving forward with its pledge to become “resource-positive” by launching a multi-year solar program in New York State. - 5/12/2021
Walmart adds virtual fitting room amid growing fashion push
Walmart is extending its push into fashion as it looks to enhance the customer shopping experience of buying clothes online. - 5/11/2021
Survey: Digital fraud grows along with e-commerce
Shoppers are not the only ones doing more business online since the outbreak of COVID-19. - 5/11/2021
Grubhub provides small restaurants custom e-commerce features
Independent restaurants that partner with Grubhub have access to new commission-free digital design and marketing services. - 5/11/2021
Survey: Shoppers expect omnichannel services
Retailers who introduced features like curbside pickup during the COVID-19 pandemic should plan to keep them long-term. - 5/11/2021
Vera Bradley designs resale program
A specialty women’s apparel and accessories brand is the latest retailer to enter the fast-growing market for secondhand goods. - 5/10/2021
Motorcycle parts platform revs up customer communications
Comoto Holdings is adding several new interactive features to its omnichannel customer service offering. - 5/10/2021
Amazon issues $1 billion sustainability bond
Amazon is backing up its environmental initiatives with a new $1 billion bond focused on funding projects in five key sustainability areas. - 5/10/2021
COVID-19 dampens retail theft losses, not criminal greed
Even as temporary store closures due to the pandemic cut down on total retail theft incidents and losses, thieves stole more per incident. - 5/10/2021
Rite Aid obtains further assistance in same-day delivery
Rite Aid is adding DoorDash as an on-demand delivery partner for non-prescription health, convenience, and wellness essentials. - 5/10/2021
7-Eleven Japan creates convenient data access with Google Cloud
The world’s largest convenience retailer is advancing digital transformation in Japan with a new data analysis platform built on Google Cloud.
