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05/11/2021

Rite Aid obtains further assistance in same-day delivery

Dan Berthiaume
Senior Editor, Technology
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Rite Aid is adding DoorDash as an on-demand delivery partner for non-prescription health, convenience, and wellness essentials.

Customers can now order more than 24,000 items from 2,100 Rite Aid locations across 17 states through the DoorDash app or website, with average delivery in less than an hour. Products will include health and beauty supplies such as shampoo and makeup; non-perishable and perishable grocery staples such as milk and ice cream; over-the-counter medicine like pain relievers, cold and flu care; and household products such as paper towels and cleaning supplies.

Rite Aid began offering same-day delivery of essential healthcare and grocery items via Instacart in May 2020. In March 2020, Rite Aid made an initial effort Walgreens to ease access to its inventory during the COVID-19 crisis by offering home delivery upon request and drive-thru pick-up of prescriptions and over-the-counter products at more than 50% of its stores.

Meanwhile, DoorDash is one of the third-party services supporting a new white label on-demand delivery service from Walgreens, which offers a similar assortment of 24,000 products

Rite Aid is available on DashPass, DoorDash's subscription service, with $0 delivery fee and reduced service fees for orders of $12 or more. Customers within range of participating Rite Aid stores available for delivery can visit the DoorDash mobile app or website.

"At Rite Aid, we want our customers to have as many options as possible to shop our selection at nearby stores," said Katie Finnegan, chief customer experience and ecommerce officer, Rite Aid. "Providing same delivery through DoorDash provides customers with the option to shop our full assortment of products from the convenience of their smartphones or computers, ensuring they can access Rite Aid anytime and anywhere they need to."

"Amidst the pandemic we accelerated our momentum into new categories to address consumers' heightened needs for access to everyday health and wellness essentials," said Fuad Hannon, head of new verticals at DoorDash. "As we continue to expand our offerings in the convenience space, we're thrilled to partner with Rite Aid to provide their customers with on-demand access to their favorite products and a wide selection of home essentials delivered right to their doorsteps, in a matter of hours."

Rite Aid operates more than 2,400 stores in the U.S. DoorDash operates in more than 4,000 cities and all 50 states across the U.S., Canada, and Australia.