Dan Berthiaume
ARTICLES BY THIS AUTHOR
- 4/16/2026
Dairy Queen expanding pilot of voice AI at drive-thru
American Dairy Queen Corp. is testing the effectiveness of voice-enabled artificial intelligence technology at drive-thru windows of franchise stores. - 4/16/2026
Uber Eats launches new returns service
A popular delivery app is making it easy for customers to make a return. - 4/16/2026
How legal cannabis retailing is evolving with strategy and technology
Cannabis retailers are adopting the same business practices and solutions that help propel other, more established retail verticals. - 4/15/2026
Walmart adds GLP-1 weight loss support to digital health care platform
Walmart is expanding its Better Care Services platform with new offerings aimed at users of GLP-1 weight management medication. - 4/15/2026
Home Depot acquires distribution automation provider
The world’s largest home improvement retailer was so impressed with an automated distribution solution it purchased the company that developed the technology. - 4/15/2026
Sam’s Club expands review content, influencer access for ad partners
Sam’s Club is rolling out several new features for advertisers participating in its retail media network. - 4/15/2026
UPS builds on $100M RFID investment with network rollout
United Parcel Service (UPS) is making a major commitment to using RFID for tracking small packages. - 4/15/2026
Adobe: Many retailers unprepared for rapid AI search growth
Consumers are increasingly turning to artificial intelligence for product search and discovery, with some retailers struggling to keep up. - 4/14/2026
Sydney Sweeney returns to American Eagle with new ad campaign
American Eagle is continuing its partnership with a popular — and somewhat controversial — Gen Z actress and influencer. - 4/14/2026
Rue La La parent Rue Gilt Groupe identifies high-risk refund claims
An off-price luxury e-commerce retail company is integrating real-time policy abuse alerts into its customer service interactions. - 4/14/2026
The Fresh Market revamps loyalty program, mobile app
Specialty grocer The Fresh Market is unveiling two major digital enhancements. - 4/14/2026
Starbucks pilots AI-powered beverage discovery tool in ChatGPT
Starbucks Coffee Company is using ChatGPT to help customers find a beverage that fits their mood and/or tastes.
