ARTICLES BY THIS AUTHOR
- 2/11/2026
Albertsons pilots ChatGPT ads ahead of Valentine’s Day
Albertsons Companies Inc. is the latest retailer to participate in an early test of advertising on a next-gen artificial intelligence platform. - 2/11/2026
Supply chain enterprises focus on this metric for success
One key supply chain performance indicator has emerged as the primary source of competitive differentiation for most organizations. - 2/11/2026
Instacart to integrate delivery, business offerings with Toast
A grocery technology company and a digital platform for the restaurant industry are joining forces. - 2/11/2026
Reebok boosts repurchasing behavior with digital refunds
Reebok is recapturing customer purchase intent at the point of refund. - 2/11/2026
Uber Eats launches agentic AI-based grocery list tool
Uber Technologies Inc. wants to help consumers build their grocery baskets. - 2/10/2026
White Castle reduces store security incidents in AI pilot
A legendary fast-food hamburger chain has successfully tested an artificial intelligence solution to improve exterior perimeter security at a high-risk store. - 2/10/2026
Target, Williams-Sonoma test ads in ChatGPT
Two well-known retailers are among the first participants in a new advertising pilot program on a next-gen artificial intelligence platform. - 2/10/2026
Lush Cosmetics adds Instacart to online delivery portfolio
An eco-friendly bath, body, skin and haircare retailer is expanding its roster of third-party delivery providers to fulfill digital orders. - 2/10/2026
Amazon expanding same-day prescription delivery to 4,500 cities & towns
Amazon will significantly extend the reach of its same-day pharmaceutical delivery program in 2026. - 2/10/2026
Exclusive: Return rates sharply increased during 2025 holiday season
New data indicates the year-over-year increase in holiday spending was dwarfed by the rate of growth in holiday purchases that got returned. - 2/9/2026
L.L.Bean hikes up omnichannel customer insights
An iconic outdoor lifestyle retailer seeks to obtain a deeper understanding of its shoppers. - 2/9/2026
Wonder makes its first-ever restaurant acquisition; launches two food concepts
The delivery-focused restaurant company founded by former Walmart executive Marc Lore has made its first-ever physical restaurant acquisition.