Dan Berthiaume
ARTICLES BY THIS AUTHOR
- 10/12/2020
Belk expands contactless shopping with same-day delivery
As the COVID-19 pandemic continues, a regional department store chain keeps expanding omnichannel shopping options. - 10/11/2020
Walmart bringing tailgates, trick-or-treat to stores
A discount giant is providing three socially distanced fall experiences to consumers. - 10/11/2020
eBay steps up authentication of high-end sneakers
Sneakerheads can have a new level of confidence in purchases they make on eBay. - 10/11/2020
Recipes are just a click away at Kroger
The Kroger Co. is leveraging artificial intelligence (AI) and Twitter to help customers avoid food waste. - 10/11/2020
David’s Bridal joins concierge bot with Google messaging platform
David’s Bridal is introducing its Zoey mobile CRM tool to users of Google services. - 10/11/2020
J.C. Penney kicks off holidays – in time for Prime Day
Amazon’s annual Prime Day sales event keeps picking up more big-name competition. - 10/11/2020
CSA Q&A: Crocs adjusts customer experience amid COVID-19
A specialty footwear brand is connecting customers to its products via digital and social commerce tools. - 10/11/2020
Amazon gets Prime Day underway with lots of deals – and competitors
The 2020 edition of Amazon Prime Day has begun and it’s expected to be the biggest yet. - 10/8/2020
Meijer turns stores into beacons for electric vehicle drivers
A Midwestern discount retailer is providing a new service for owners of electric vehicles. - 10/8/2020
Survey: COVID-19 continues affecting online shopping behavior
Consumers keep shifting their spending online for larger shopping trips as the pandemic continues.
