ARTICLES BY THIS AUTHOR
- 10/7/2020
Students can ditch checkout at Univ. of Houston campus store
A new convenience store on the University of Houston campus offers a real-world education in cashierless shopping. - 10/7/2020
Staples stores will take online returns – even from other retailers
Staples is joining the contactless Express Returns network. - 10/7/2020
Amazon hitting the road with 10,000 electric delivery vehicles in 2022
Amazon is officially unveiling its long-awaited custom electric delivery vehicles. - 10/6/2020
Shipt delivers holiday hiring spree
A Target-owned online delivery service seeks to add temporary employees across all of its markets to meet holiday demand. - 10/6/2020
Carrefour opens Middle East customer insights to suppliers
Carrefour’s franchisee in the Middle East, Africa and Asia is deploying a customer insight platform to drive store- and supplier-level improvements. - 10/6/2020
CSA Q&A: Promotions can make or break holiday success
Retailers seeking to overcome the uncertainty of the 2020 holiday season should focus on running promotions digitally and earlier than ever. - 10/6/2020
The most ‘intimate’ brand during COVID-19 is…
Amazon and Walmart received high rankings for making emotional connections with customers during the pandemic, but another brand took the top spot. - 10/6/2020
Survey: Retailers create COVID-19 store protocols for holidays
Retailers are taking numerous steps to ensure the safety and comfort of employees and customers. - 10/6/2020
eMarketer: Amazon to generate nearly $10 billion in Prime Day sales
New analysis predicts Amazon will boost year-over-year revenue of its annual Prime Day sales extravaganza by more than 40%. - 10/6/2020
Amazon warns of antitrust impact on consumers and small business
Amazon says “misguided” free market interventions will hurt small retailers and their customers.