ARTICLES BY THIS AUTHOR

• 1/16/2023

  Three key factors to retaining frontline workers

  A new survey reveals what frontline employees are looking for in their work experience.

  Dan Berthiaume

  
• 1/16/2023

  This delivery issue leads to cart abandonment

  Digital cart abandonment is a near-universal problem for retailers, with a delivery-related leading cause.

  Dan Berthiaume

  
• 1/12/2023

  Roots allocates store inventory using intelligent criteria

  Premium outdoor brand Roots Corp. is transforming its order management and store fulfillment processes with artificial intelligence.

  Dan Berthiaume

  
• 1/12/2023

  Amazon subsidiaries Zappos, Whole Foods launch returns partnership

  Two Amazon-owned retailers are teaming up to ease the process of returning items purchased online.

  Dan Berthiaume

  
• 1/12/2023

  NRF 2023: Three solutions worth watching

  Digital twin, supply chain sustainability, and machine learning solutions should all be on display at the NRF 2023 “Big Show.”

  Dan Berthiaume

  
• 1/12/2023

  Del Taco automates drive-thru voice ordering

  Del Taco Restaurants Inc. is streamlining its drive-thru process with artificial intelligence.

  Dan Berthiaume

  
• 1/11/2023

  Lululemon optimizes product availability via RFID

  Lululemon Athletica is deploying a new RFID platform in hopes of obtaining real-time product information.

  Dan Berthiaume

  
• 1/11/2023

  Rent the Runway opens online store on Amazon

  Rent the Runway is expanding its e-commerce presence via a partnership with Amazon.

  Dan Berthiaume

  
• 1/11/2023

  Lowe’s makes major change to its retail media network

  Lowe’s Companies Inc. is taking ownership of its Lowe’s One Roof Media Network.

  Dan Berthiaume

  
• 1/11/2023

  Home Depot rolls out machine learning-based employee app

  Home Depot store associates have a new mobile “sidekick” developed to help them prioritize tasks more effectively.

  Dan Berthiaume