ARTICLES BY THIS AUTHOR

• 1/18/2023

  Dollar General expands financial services with cash back program

  Dollar General is partnering with a third-party rewards platform to offer cash-back options to all consumers.

  Dan Berthiaume

  
• 1/18/2023

  Big Boy streamlines ops with cloud technology

  Big Boy Restaurant Group is streamlining operations in-store and on the back end with cloud technology.

  Dan Berthiaume

  
• 1/18/2023

  Amazon to shutter AmazonSmile charitable donation program

  Amid a series of broader cost cuts, Amazon is winding down a program that lets customers donate to charities within their purchases.

  Dan Berthiaume

  
• 1/17/2023

  Retailers’ top technology spending priorities are…

  A new survey reveals what technology solutions retailers plan to invest in, and why.

  Dan Berthiaume

  
• 1/16/2023

  JCPenney dedicates homepage to beauty – for 48 hours

  JCPenney is dedicating its e-commerce homepage to one category in a new promotion.

  Dan Berthiaume

  
• 1/16/2023

  Exclusive Q&A with Build-A-Bear chief digital officer

  Build-A-Bear is pursuing a broad-based digital transformation plan that includes revamps to its e-commerce, loyalty and marketing offerings.

  Dan Berthiaume

  
• 1/16/2023

  Study: Customers find these technology tools helpful

  A new study reveals high consumer interest in two specific advanced retail technology solutions.

  Dan Berthiaume

  
• 1/16/2023

  Starbucks going national with new delivery partnership

  Starbucks Coffee Company is building on a collaborative partnership with an on-demand delivery service.

  Dan Berthiaume

  
• 1/16/2023

  Three key factors to retaining frontline workers

  A new survey reveals what frontline employees are looking for in their work experience.

  Dan Berthiaume

  
• 1/16/2023

  This delivery issue leads to cart abandonment

  Digital cart abandonment is a near-universal problem for retailers, with a delivery-related leading cause.

  Dan Berthiaume