ARTICLES BY THIS AUTHOR

• 1/3/2024

  Insomnia Cookies leverages AI to enhance customer loyalty

  A fast-growing late-night bakery concept seeks to elevate overall customer engagement with help from artificial intelligence (AI).

  Dan Berthiaume

  
• 1/3/2024

  Aldi centralizes global shipping control with AI

  Aldi is integrating its global network of logistics partners and suppliers.

  Dan Berthiaume

  
• 1/3/2024

  Peloton partners with TikTok

  Peloton is looking to broaden its appeal by collaborating with TikTok.

  Dan Berthiaume

  
• 1/3/2024

  Micro Center accepting GPUs for trade-in

  Consumers can now exchange old graphics processing units (GPUs) for credit at Micro Center stores.

  Dan Berthiaume

  
• 1/3/2024

  Adobe: Online holiday spending hits record-breaking $222 billion

  Healthy Cyber Week activity and strong buy now, pay later (BNPL) usage helped drive holiday e-commerce spending to new heights.

  Dan Berthiaume

  
• 1/2/2024

  Pitney Bowes, PackageHub partner on returns network

  Consumers will have a new option to drop off items for return.

  Dan Berthiaume

  
• 1/2/2024

  2024 – A look ahead to the year in retail tech

  Generative AI will continue to be a generator of retail technology headlines in 2024, but the metaverse and TikTok will also make a splash.

  Dan Berthiaume

  
• 1/2/2024

  Sephora offers birthday gifts to loyalty members

  Members of the Sephora Beauty Insider loyalty program have reason to look forward to their birthdays this year.

  Dan Berthiaume

  
• 1/1/2024

  The Giant Company offers health-focused virtual ‘pantry makeover’

  A mid-Atlantic grocery chain is helping customers refresh their pantries for healthier living in the new year.

  Dan Berthiaume

  
• 1/1/2024

  Kearney: Three retail predictions for early 2024

  As retailers move into 2024, they should focus on liquidating inventory.

  Dan Berthiaume