ARTICLES BY THIS AUTHOR

• 3/14/2021

  Why the pandemic has created new urgency around digital engagement

  The pandemic has revolutionized consumer behavior, and there is no going back to the way things were.

  CSA GUEST AUTHOR

  
• 3/14/2021

  How retail can integrate deeper into lives of consumers, communities

  2020 was the best and worst of years for retailers. 

  CSA GUEST AUTHOR

  
• 3/8/2021

  Complying with ADA Accommodation Requests Amid COVID-19

  Entering 2021 brought with it the hope of many retailers and business owners nationwide that COVID-19 vaccines and plans for their expedited distribution would soon allow the retail world to “return to normal.” That has not proven to be the case.

  CSA GUEST AUTHOR

  
• 3/8/2021

  Can ‘Force Majeure’ Protect A Commercial Enterprise During COVID?

  Since the onset of the national COVID-19 pandemic in the U.S. around this time last year, businesses have been struggling to survive, and more than a few have tried to use “force majeure” provisions in contracts to escape or mitigate what would have been their ordinary contractual obligations. 

  CSA GUEST AUTHOR

  
• 3/7/2021

  Augmented reality opens up new opportunities for retail innovation

  One of the many ways life has changed since the start of the COVID-19 pandemic is how people shop. 

  CSA GUEST AUTHOR

  
• 3/3/2021

  Key considerations for digital transformation in retail

  Facing macro-competitive pressures coupled with the pandemic’s impact, retailers are forced to develop cloud-centric IT capabilities to improve customer experience and scale.

  CSA GUEST AUTHOR

  
• 3/2/2021

  Survey: Retailers Unlikely to Require COVID-19 Vaccines for Employees

  With COVID-19 immunizations underway, businesses in every industry are grappling with drafting and implementing vaccination policies.

  CSA GUEST AUTHOR

  
• 2/25/2021

  How Brands Should Respond in Times of Uncertainty

  In determining company strategy and marketing tactics during times of economic turmoil, political tension, or social unrest, the most important thing is to know your customer base.

  CSA GUEST AUTHOR

  
• 2/21/2021

  Four ways fuel and convenience retailers can drive consumer engagement

  In today’s challenging economic environment, fuel and convenience retailers face a critical inflection point. 

  CSA GUEST AUTHOR

  
• 2/15/2021

  Why There’s No More Delaying When It Comes to the Cloud

  Consumers, businesses, and technology are all moving faster than ever.

  CSA GUEST AUTHOR