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January 2021
Jan
22
A transformative 2020 has elevated the role of the customer in monumental ways, accelerating any preexisting imperatives that ladder up to business growth.
Jan
19
The concept of a healthy building isn’t new but has become increasingly relevant topic as retailers look to create healthier, safer and more differentiated shopping experiences.
Jan
15
Under the pandemic’s ongoing public health and economic impact, retailers are being challenged to do everything possible to lower the risk of COVID-19 transmission in their indoor shopping areas and work environments.
Jan
15
Confounding dour predictions of soggy holiday sales — and defying COVID headwinds — America’s resilient shoppers drove the November-December holiday period to a record-breaking $768 billion in sales, a remarkable 8.6% leap from last year’s $707 billion.
Jan
11
Explosive growth in e-commerce has shaken up the retail industry, challenging traditional brands to find new ways to digitally engage customers.
Jan
08
Despite the arrival of the vaccine, we expect the first half of 2021 to reflect a continuation of 2020’s acceleration toward digital and omnichannel as most shoppers remain at home.
Jan
06
Many retailers have adjusted to the ongoing COVID-19 pandemic by committing to online-only sales and expanded sales periods.
December 2020
Dec
28
It’s becoming increasingly important for organizational leaders to consider the potential impact of artificial intelligence on company culture.
Dec
22
It’s undeniable that COVID-19 has significantly impacted the retail industry in nearly all ways, especially when it comes to e-commerce.
Dec
21
Retailers are facing many challenges this holiday season.
Dec
18
For retailers, pleasing Wall Street and private equity expectations was a matter of a quarter-by-quarter measure of comparable sales and profit margins.
Dec
18
For consumers, December brings boxes tied up in string, long lines for the season’s best deals and lots of wrapping paper, bows and bags.
Dec
17
The holiday shopping season, with long hours, crowds, and a rushed pace, is typically tiring for frontline employees.
Dec
16
Heading into 2021, retailers will continue to face dynamic change in consumer behaviors and the evolving retail landscape.
Dec
14
We would be remiss to dive into discussion on 2021 predictions for the retail marketing industry before first acknowledging where we stand.
Dec
11
The artificial intelligence boom is well underway.
Dec
11
Find out what the experts think is in store for retail in 2021.
Dec
10
Retailers and brands continue to feel the extensive impact of the pandemic as we head into winter.
Dec
09
Retailers across the country are looking for ways to improve their HVAC systems and internal air quality in response to the COVID-19 pandemic.
Dec
09
The holiday shopping rush is in high gear, but there are still some quick steps retailers can take in their supply chains to help drive sales and deliver a great customer experience.
Dec
07
Parents and caregivers have few options to keep their families safe amid the ongoing public health emergency.
Dec
03
2020 has created a retail landscape unlike anything we ever experienced or expected.
Dec
03
Customer shopping patterns have been totally upended during COVID-19.
Dec
02
The way we use language changes as the culture at large changes, and the trend is towards respectful people-first language.
Dec
01
As much as we all wish society was rounding the corner toward a return to normalcy, the truth of the matter is that COVID-19’s effect on the retail industry is far from over.
